About Us

Privacy Policy

At Cold Cuts Poultry, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you interact with our website, mobile applications, and other services (collectively referred to as the “Services”). By accessing or using our Services, you agree to the terms of this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our Services.

1. Information We Collect:

1.1 Personal Information: When you use our Services, we may collect certain personally identifiable information, such as your name, email address, phone number, billing and shipping addresses, and payment information. We collect this information when you create an account, place an order, subscribe to our newsletter, or interact with our customer support team.

1.2 Non-Personal Information: We may also gather non-personal information, such as your device type, IP address, browser type, and browsing behavior. This information is collected using cookies, web beacons, and other tracking technologies and is used to improve our Services, enhance user experience, and analyze trends.

2. How We Use Your Information:

2.1 Order Fulfillment: We use your personal information to process and fulfill your orders, including delivering products, managing payments, and providing order status updates.

2.2 Communication: We may use your contact information to send you transactional emails, such as order confirmations, shipping notifications, and customer service responses. Additionally, if you have opted-in to receive marketing communications, we may send you promotional offers and newsletters related to our products and services. You can opt-out of marketing communications at any time.

2.3 Customer Support: Your information helps us respond to your inquiries, address your concerns, and provide efficient customer support.

2.4 Service Improvement: We may use aggregated and anonymized data to analyze user behavior, preferences, and trends to improve our Services and tailor our offerings to better meet customer needs.

3. How We Protect Your Information:

3.1 Data Security: Cold Cuts Poultry employs industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. We use encryption, firewalls, and secure socket layer technology to safeguard sensitive data during transmission.

3.2 Data Retention: We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

4. Disclosure of Your Information:

4.1 Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our business, such as payment processors, shipping partners, and marketing agencies. These providers are contractually obligated to protect your data and use it solely for the purpose of providing services to Cold Cuts Poultry.

4.2 Legal Compliance: We may disclose your information if required by law, governmental request, or to protect our rights, privacy, safety, or property or that of others.

5. Your Choices:

5.1 Access and Updates: You have the right to access, update, and correct your personal information. You can do this by logging into your account or contacting our customer support team.

5.2 Opt-Out: If you no longer wish to receive marketing communications from Cold Cuts Poultry, you can opt-out by following the instructions provided in our emails or by contacting us directly.

6. Children’s Privacy:

Our Services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us, and we will take steps to remove the information from our records.

7. Changes to this Privacy Policy:

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our website and updating the “Effective Date” at the top. Please review this page regularly to stay informed about how we handle your data.

8. Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us at:

Cold Cuts Poultry

Email: info@coldcutspoultry.com

By using our Services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. Thank you for trusting Cold Cuts Poultry with your privacy.

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