Shipping Policy

Shipping Policy

1. Order Processing:

1.1 Processing Time: Orders placed on our website will be processed within 5 business days (excluding weekends and holidays) from the date of order confirmation. We strive to fulfill your order promptly to ensure timely delivery.

1.2 Order Verification: In some cases, we may need to verify your order details or shipping address. This verification process may cause a slight delay in order processing. If any issues arise during verification, our customer support team will reach out to you for further assistance.

2. Shipping Methods:

2.1 Shipping Carriers: Cold Cuts Poultry partners with reputable shipping carriers to deliver your orders safely and efficiently. The carrier used for your shipment will depend on various factors, including the shipping destination and the weight of the package.

2.2 Shipping Options: We offer standard shipping for all orders within the USA. Expedited shipping options may be available for an additional fee. The available shipping methods and estimated delivery times will be displayed during the checkout process.

3. Shipping Rates:

3.1 Shipping Costs: Shipping costs are calculated based on our flat shipping rate. The applicable shipping fees will be shown at checkout before you finalize your purchase.

3.2 Free Shipping: Cold Cuts Poultry may offer free shipping promotions for orders that meet specific criteria. Please check our website or promotional materials for more details on any ongoing free shipping offers.

4. Delivery Timeframes:

4.1 Estimated Delivery Time: The estimated delivery time for your order depends on the shipping method selected during checkout and the destination address. While we make every effort to ensure timely deliveries, please note that delivery times are estimates and may be subject to unforeseen delays, such as weather conditions or carrier issues.

4.2 Tracking Information: Once your order has been shipped, we will provide you with a tracking number via email or SMS (if provided during checkout). You can use this tracking number to monitor the status of your shipment and estimate its delivery date.

4.3 Delivery Attempts: Our shipping partners will attempt delivery to the provided shipping address on the designated delivery date. If no one is available to receive the package, they may leave a delivery notice or attempt redelivery on a subsequent day.

5. Shipping Restrictions:

5.1 Geographic Limitations: Cold Cuts Poultry currently ships within the USA. We do not offer international shipping at this time.

5.2 P.O. Box Addresses: We are unable to deliver to P.O. box addresses. Please provide a valid physical address for the delivery of your order.

6. Order Tracking and Support:

6.1 Tracking Your Order: To track your order, visit our website and navigate to the “Order Tracking” page. Enter your order number and the provided tracking number to view the status and location of your shipment.

6.2 Customer Support: For any shipping-related inquiries or assistance, please contact our customer support team at sales@coldcutspoultry.com or +1(618) 507-5180. Our team is available 24/7 to address your concerns and provide updates on your order.

7. Shipping Policy Changes:

Cold Cuts Poultry reserves the right to update or modify this Shipping Policy at any time without prior notice. Any changes will be reflected on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about our shipping practices.

By placing an order with Cold Cuts Poultry, you agree to abide by this Shipping Policy. Thank you for choosing us for your frozen chicken needs. If you have any questions or require further clarification, please do not hesitate to contact our customer support team.

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