Terms & Condions

Terms & Conditions

Welcome to Cold Cuts Poultry! Before you place an order with us, please take a moment to carefully read and understand the following Terms and Conditions. By making a purchase from our company, you agree to be bound by these terms. If you do not agree with any part of these terms, please refrain from using our services.

1. **Product Information:**
Cold Cuts Poultry sells frozen chicken products. While we take every effort to provide accurate descriptions and images of our products, there may be slight variations in appearance and packaging. We reserve the right to modify or discontinue any product without prior notice.

2. **Ordering and Payment:**
2.1. By placing an order on our website or through any other means, you are making an offer to purchase the products. All orders are subject to acceptance and availability.
2.2. Prices for our products are listed in the currency specified on our website and are exclusive of any applicable taxes or shipping charges.
2.3. Payment must be made in full before the order is processed and shipped. We accept various forms of payment, as indicated on our website.

3. **Shipping and Delivery:**
3.1. Cold Cuts Poultry offers shipping within specific regions as mentioned on our website. We do not ship to areas outside these regions.
3.2. Delivery times are estimates and may vary due to unforeseen circumstances. We will not be held liable for any delays in delivery.
3.3. It is your responsibility to provide accurate delivery information. We will not be held responsible for non-delivery or misdelivery due to incorrect address details provided by you.

4. **Cancellations and Returns:**
4.1. Cancellation requests can only be accommodated before the order has been processed for shipping. Once the order is shipped, it cannot be canceled.
4.2. We strive to provide quality products. If you receive a damaged or defective product, please contact us within 48 hours of delivery with photographic evidence. We may offer a replacement or a refund at our discretion.
4.3. Returns will be accepted for products within 7 days of delivery, provided the items are unopened, in their original packaging, and in a saleable condition. You will be responsible for return shipping costs, except in cases of damaged or defective products.

5. **Product Storage and Handling:**
5.1. Upon receiving your order, please ensure the frozen chicken products are immediately stored in a freezer at the recommended temperature.
5.2. Cold Cuts Poultry will not be responsible for any issues arising from improper storage or mishandling of products after delivery.

6. **Personal Information:**
6.1. We respect your privacy. By providing your personal information, you consent to its use for order processing and delivery purposes. Please refer to our Privacy Policy for more details.

7. **Intellectual Property:**
7.1. All content on our website, including images, logos, text, and graphics, are the property of Cold Cuts Poultry and protected by intellectual property laws. Any unauthorized use is strictly prohibited.

8. **Limitation of Liability:**
8.1. Cold Cuts Poultry shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or services.
8.2. Our liability shall not exceed the total value of the products purchased.

9. **Governing Law:**
9.1. These Terms and Conditions shall be governed by and construed in accordance with the laws of [Your Country/State], without regard to its conflict of law principles.

10. **Modification of Terms:**
10.1. Cold Cuts Poultry reserves the right to modify or update these Terms and Conditions at any time without prior notice. Please review this page regularly for any changes.

By using our services, you agree to abide by these Terms and Conditions. If you have any questions or concerns, please contact us through the provided channels on our website. Thank you for choosing Cold Cuts Poultry!

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